Ordering: Orders are accepted 24/7 via our secure shopping cart Customer service reps are available Mon-Sat 11am-6pm est please call 201-384-7575 Form of Payment: We accept MasterCard, Visa, American Express & Discover Sales Tax: If your order is being shipped or delivered within or into the State of New Jersey a 7% sales tax will be added to your order (including shipping or delivery charges). Shipping/Deliveries: Orders for stock items received before 1pm est will usually be shipped same business day (Monday thru Friday). Orders received after 1pm est will be shipped the next business day. Orders received after 1pm est on Friday or over the weekend will be shipped the following Monday. During holiday periods, allow additional time for processing and shipping due to high volumes. Orders for stock items received before 12pm est will usually be delivered same day (Monday-Sataurday). Orders received after 12pm est will be delivered the next day (except Sunday). During holiday periods, allow additional time for processing and shipping due to high volumes. Shipping and delivery charges are entirely separate from the price of the gift basket. Shipping and delivery charges will be added to each basket ordered Local delivery is available in the Bergen County New Jersey area. A recipient number is required to make delivery arrangements. We will call first to make sure someone is home to receive the basket. We prefer not to leave baskets outside of the home. So we will make every effort to ensure someone is home unless you request to have us leave the basket without a signature. We use UPS to ship packages to the Continental US only (48 scontigous states.). We connot ship packages to PO Box, APO or FPO address. A recipient number is required. gifts are shipped UPS ground and the charge is indicated on the ordering page. If you need faster arrival, we have provided (where available) additional options (next day, 2day or 3day). which you may select from the drop down window. If the service is not listed for a specific gift, please feel free to contact us 201-384-7575 for additional information During peak Holiday seasons, delivery times are not guaranteed by UPS. Please allow additional time for shipping during the holidays, including Christmas, Valentine's Day, Mother's Day & Father's Day Hosptial and hotel deliveries will be made but are not guaranteed. These shipments go to a general receiving department before being routed to the patient or guest's room. Sorry, NO refunds will be given if a patient or hotel guest checks out before the package is delivered. Wrong/incomplete addresses: Please be sure that all shipping information is entered accurately, including the recipient's name, street number/name, floor, suite or apt # where applicable, and zip code. Once the package is shipped if the address is incorrect it will not only delay the deliver of the package but there will also be a charge of $10 to re route the package to the correct address and will be charged to your credit card Returned package due to wrong address or refusal of accpetance by recipient: for packages returned to Baskets-n-Beyond due to incorrect address or refusal of acceptance by recipient, a refund for the original gift price will be issued, minus $10 return fee + the original shipping charges. All re-ship requests for gifts returned will incur the $10 return fee and new shipping charges Corporate Accounts: We are please to offer a 14 day net term to corporate accounts. Your first order must be paid for with a credit card and once the credit application is approved you will have 14 day net terms. If your payment is not received by the due date, the amount will be charged to the credit card on file. Any invoice past due by 6 days or more will incur a $25 fee. If a check is returned for insufficient funds there will be a $25 fee. Large volume orders require a 50% deposit before the order can be processed and full payment is due on the day of delivery or shipping Our gift baskets are perfect for your business. It's the perfect way to impress an important client. have us incorporate your promotional items inside your gift baskets. This is a great way to keep your name in front of your customers or perspective customers. You can supply us with your promotional items and we can keep them on hand for all your orders. We also can order promotional items for you and help you create the perfect item for your gift baskets. Think of us as an extension of your marketing department. Just call us to discuss your needs. We have lots of ideas, experience and energy ans would enjoy working to help your business grow through corporate gift giving 201-384-7575 Returns: We will make every attempt to resolve customer satisfaction issues in a timely manner. All sales are final. If the gift is lost, damaged or returned to us we will credit the cost of the gift, minus the shipping/delivery charges. If an order is canceled once the gift has been made, there is a 20% restocking fee charge. Reports of any damages must be made within 48 hrs of receipt of gift. Due to the perishable nature of gourmet foods in our baskets, returns cannot be accpeted. Personalized gifts are non-refundable. We also do not offer refunds, credits of exchanges if a selection does not appeal to one's tastes Substitutions: We make changes to our inventory based on product availability, new trends in the gourmet food industry and seasonal restrictions. Therefore, we reserve the right to substitute an item with one of equal of greater value. Quality will never be compromised. We cannot ship chocolate during the summer months (May-September) appropriate substitutions for chocolate items will be made Privacy: We value each of our customers and their privacy. Information gathered by Baskets-n-Beyond is strictly confidential. Our mailing list is proprietary: we will not sell, share or rent our list to a third party Pricing: Prices are subject to change without notice |
